Terms & Conditions
When you sell or buy at Q8SOUK.COM, it means that you agree to use Q8SOUK.COM website (the "Website") only for purposes and basis that are permitted by this Terms & Condition and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
You agree that you will not access or attempt to access Q8SOUK.COM other than through the interface that is provided by it, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of Q8SOUK.COM.
You specifically agree not to access or attempt to access Q8SOUK.COM, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell Q8SOUK.COM for any purpose.
You agree that you are solely responsible for any breach of your obligations under this Terms & Condition and for the consequences (including any loss or damage which Q8SOUK.COM may suffer) of any such breach.
You may be required to register with Q8SOUK.COM in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you the user name you request. Your user name and password are for your personal use only. If you use Q8SOUK.COM, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In addition to all other rights available to Q8SOUK.COM including those set forth in these Terms & Conditions, Q8SOUK.COM reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.
You must ensure that your password is kept secure and confidential and not revealed to any other person. You acknowledge that you are entirely responsible for your password and must notify Q8SOUK.COM immediately of any unauthorized use of your Account and/or password or any other breach of security relating to your Account. You acknowledge and agree that Q8SOUK.COM accepts no responsibility for any loss or damage occurring as a result of the fraudulent use of a password, and you release Q8SOUK.COM from all claims arising from the unauthorized use of your password.
All content included on Q8SOUK.COM, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of Q8SOUK.COM or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all content on Q8SOUK.COM is the exclusive property of Q8SOUK.COM. Q8SOUK.COM and its suppliers and licensors expressly reserve all intellectual property rights in all Content.
LEGAL CAPACITY TO MAKE AGREEMENTS AND TRANSACT
All fees and prices are in UAE Dirhams (AED) and Kuwait Dinar.
Changing of Prices.
Q8SOUK.COM prices are subject to modification at any time. Prices may also vary due to a launching price, a promotional offer or sales. Prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. Should the price of those items change with respect to the pre-order price, Customer will be informed and will have the possibility to cancel the order. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.
Q8SOUK.COM strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Web site is labeled with an incorrect price due to some typographical, informational, technical or other error, Q8SOUK.COM shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.
Additionally, all hyperlinks to other Web sites from Q8SOUK.COM are provided as resources to customers looking for additional information and/or professional opinion. Q8SOUK.COM .com does not assume responsibility for the claims and/or representations made on these or any other Web sites.
Delivery within 3 Business Days
Delivery within 3 business days + 24-48 hours to process the order. We cannot give free delivery services. For those products we will charge you for delivery. Shipping cost is one in all cities except the far areas.
All orders may require 24-48 hours processing time before shipping.
Q8SOUK.COM does not process orders during weekends.
No deliveries will be made on Fridays.
Q8SOUK.COM does not guarantee same day shipping.
Q8SOUK.COM does offer International shipping options.
Exact delivery times cannot be guaranteed.
Placing An Order
Placing an order can be done from the website Q8SOUK.COM. Should you place an order from the website, you have to be sure that personal data is correct and updated. Q8SOUK.COM suggests the Customer to proof-read his/her form several times before validating an order. Q8SOUK.COM is neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.
You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. Q8SOUK.COM .com does not guarantee same day-shipping. Orders are not processed on weekends and holidays.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Q8SOUK.COM reserves the right at any time after receipt of your order to accept or decline your order for any reason. Q8SOUK.COM reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.
Q8SOUK.COM will keep you informed of your order status via e-mail. All tracking information will be emailed to your Q8SOUK.COM ID once your order has processed or changed status. You may also acquire your order status and other live updates by logging in to your account on our Web site.
You may request a change to your order provided the order has not already been charged to your account. Please call us during Q8SOUK.COM's hours of operation to request a change to your order. Please have your sales order or customer number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.
You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call us during Q8SOUK.COM's hours of operation to request an order cancellation. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.
Returned product or order
Q8SOUK.COM’s shoppers may return their delivered orders or products within 3 days only from the date of delivery by logging to Q8SOUK.COM with their user name and selecting the return order option first. Any return requests that take place after 3 days from the date of delivery will be approved.
Q8SOUK.COM .com currently offers COD (“Cash on Delivery”) payments and PayPal. However, Cash on Delivery option is only applicable within United Arab Emirates. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates. These layers of protection could be by-passed if the user's computer is/was infected with a virus or malicious software. Q8SOUK.COM or its associated partners and employees cannot be held responsible in such a scenario or circumstance.
Q8SOUK.COM reserves the right to refuse a delivery or honor an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. Q8SOUK.COM .com also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by customers.
The order form filled out online by the Customer cannot be considered as an invoice. Regardless of the purchase or payment methods, the Customer receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in Q8SOUK.COM data base.
Q8SOUK.COM will take all reasonable precautions to ensure the security of any payment details included in your order nevertheless, barring direct negligence on our part, we cannot be held liable for any losses incurred as a result of unauthorized access to information you may provide. If you have any queries or issues regarding security at Q8SOUK.COM please contact support@Q8SOUK.COM.
If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) ("Dispute") arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.
In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai Court in UAE, or the court of Kuwait if the dispute happened there.
LIMITATIONS OF LIABILITY
IN ALL CIRCUMSTANCES Q8SOUK.COM MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. Q8SOUK.COM SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. Q8SOUK.COM SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT Q8SOUK.COM .COM HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to Q8SOUK.COM and Q8SOUK.COM shall treat any such unauthorized use as subject to the Terms and Conditions of this User Agreement.
Products deemed to be super-savers or highly discounted by the Q8SOUK.COM might be limited by quantity per order and Q8SOUK.COM reserves the right to alter ordered quantity for such products and or cancel the order with or without consent of the customer.
Q8SOUK.COM will not be liable for any indirect, incidental, punitive or consequential loss or damage of any kind or any loss of profit, reputation, income, interest, opportunity, contract or bargain.
You agree that Q8SOUK.COM may terminate your account for good cause at any time and without notice. Good cause shall include, but is not limited to:
a. your use of the Account for illegal, obscene, or fraudulent purposes or for any purpose prohibited by Q8SOUK.COM
b. Your failure to pay money owed to Ara Q8SOUK.COM when due
c. Your violation of any provision of these Terms and Conditions
You acknowledge that, for the purpose of determining good cause for termination of these Terms and Conditions as provided herein, the actions of any person authorized by you to use your Account or the Service will be attributed to you.
Q8SOUK.COM will not be liable to you for any delay, breach or failure to perform its obligations under these Terms and Conditions or any loss, costs or expenses you may incur which are caused or contributed to by an event beyond Q8SOUK.COM or its agents’ reasonable control, for example Acts of God, fire, flood, natural catastrophes, failure or delay of suppliers or contractors, inability to obtain goods or services necessary to perform the Services, civil disturbances, insurrections, riots, wars (declared or undeclared), act of terrorism, strikes or lock-outs or stoppage or restraint of labor from whatever cause, whether partial or general.
Q8SOUK.COM reserves the right to cancel any unpaid order under any circumstances without any owed liability towards customer or otherwise, in-case of paid order Q8SOUK.COM still reserves this right as long as paid amount is returned in full.
This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.
Delivery: We aim to deliver pre-ordered products on the official launch date, provided that we have received and processed your payment. This is not always possible due to availability at our warehouse. Delivery charges may apply to all pre-orders unless otherwise stated. Standard Delivery timelines will apply from the moment the pre-ordered product is available. We reserve the right to cancel any order for reason that we may or may not disclose. Delivery date for the pre-ordered items may change without any prior notice or confirmation.
Payment: Payment must be made in advance to confirm your preorder. If for any reason you would like to cancel your order before shipment you must do so at least 3 days before we dispatch your order.